Terms of Service

Welcome to Zene. These Terms of Service govern your use of our website and services. By accessing or purchasing from our website, you agree to be bound by these terms.

Please read them carefully before using our website.

1. General Conditions

By using this website, you confirm that you are at least 18 years old or using the website under the supervision of a parent or legal guardian.

We reserve the right to refuse service to anyone at any time for any reason.

You agree not to use our products or website for any illegal or unauthorized purpose.

2. Products & Services

We strive to display product descriptions, pricing, images, and availability as accurately as possible. However, we do not guarantee that all information is completely accurate, current, or error-free.

We reserve the right to:

Modify product prices without notice
Discontinue products at any time
Limit quantities purchased per customer or order

Colors and product appearance may vary slightly depending on screen settings and manufacturing variations.

3. Order Acceptance & Cancellation

Once an order is placed, you will receive an order confirmation email. This does not guarantee acceptance of the order.

We reserve the right to cancel or refuse any order for reasons including but not limited to:

Suspected fraud
Incorrect pricing
Product unavailability
Billing or shipping issues

If your order is canceled after payment has been processed, a refund will be issued to your original payment method.

4. Pricing & Payments

All prices displayed on our website are shown in the selected currency and may not include customs duties, taxes, or import fees required by your country.

We accept secure payment methods available during checkout.

Customers are responsible for ensuring that their billing information is accurate and up to date.

5. Shipping Policy

Orders are processed within the timeframe stated in our Shipping Policy.

Estimated delivery times are provided for reference only and are not guaranteed.

Zene is not responsible for delays caused by:

Customs clearance
Carrier disruptions
Weather conditions
Incorrect customer information
International logistics issues

Customers are responsible for any customs duties or import taxes required by local authorities.

6. Returns & Refunds

Our Return & Refund Policy explains the conditions for returns, exchanges, cancellations, and refunds.

Please review that policy carefully before making a purchase.

7. Intellectual Property

All website content including text, images, graphics, logos, videos, product designs, and branding are the property of Zene and are protected under intellectual property laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.

8. Limitation of Liability

To the fullest extent permitted by law, Zene shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

The use of our website
Product misuse
Delivery delays
Temporary service interruptions
Unauthorized access to user information

Our total liability shall never exceed the amount paid for the purchased product.

9. Third-Party Services

Our website may contain links or integrations with third-party services or websites. We are not responsible for the content, practices, or policies of these third parties.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how your personal information is collected and used.

11. Changes to Terms

We reserve the right to modify or update these Terms of Service at any time without prior notice.

Changes become effective immediately upon publication on this website.

Continued use of the website after updates constitutes acceptance of the revised terms.

12. Governing Law

These Terms of Service shall be governed and interpreted in accordance with applicable international e-commerce laws and consumer protection regulations.